Privacy Policy

Neway Pools (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

When you submit a contact form, request a quote, or communicate with us, we may collect:

• Name

• Email address

• Phone number

• Property address

• Project details

• Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website

• General geographic location

This information is collected through cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates

• Communicate about your project

• Improve our website and services

• Send marketing communications (if you opt in)

• Run advertising campaigns (including remarketing)

• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies, including:

• Google Analytics

• Google Ads / Remarketing Tags

• Meta (Facebook) Pixel

These tools help us understand website traffic and improve marketing performance.

You can disable cookies through your browser settings. However, doing so may affect site functionality.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Service providers (CRM systems, email platforms, website hosting providers)

• Marketing and advertising platforms

• Contractors or partners directly involved in your project

• Legal authorities when required by law

All third parties are required to protect your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

Depending on your state of residence (including California and other U.S. states), you may have rights to:

• Request access to your personal data

• Request correction or deletion

• Opt out of marketing communications

• Request that we not share certain data

To exercise your rights, contact us at:

Email: info@newaypools.com

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. SMS

• No sharing of SMS data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Opt-in disclosure: By providing your number, you consent to receive automated informational and promotional messages.
• Opt-out instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
• Help instructions: Reply HELP for assistance.
• Rates: Message and data rates may apply. Message frequency varies.

10. Contact Us

If you have questions about this Privacy Policy, please contact: info@newaypools.com